If you’re not completely happy with an item please contact us at [email protected], we will then advise you how return it to us in the same condition you received it for an exchange or refund within our returns period(s) shown below.
When trying on items please ensure that the garments are tried on over your own underwear, also please avoid make up or lotions or tanning products coming into contact with them, as we will not be able to accept your return if the item is soiled. In the interests of hygiene we will have to refuse returns where it is obvious this hasn’t been done and the item will be returned to you.
Orders delivered within the UK
Your return needs to reach us within 17 days of our despatch date.
Orders delivered outside the UK
Your return needs to reach us within 27 days of our despatch date
Please also allow enough postage time for your items to get back to us within these return periods in the UK, 4 working days via Royal Mail is usually enough, or from outside the UK 10 working days via standard mail.
During peak times returns may take a bit longer to reach us, but if so the returns period on your order will be adjusted accordingly. We’ll always make allowances for disruption to postal services and airlines which might affect your return getting back to us, but if you think your return may be late for any other reason outside your control, please contact us as soon as possible.
Please note, we do not refund postage costs if you choose to return your item.